Frequently Asked Questions (FAQ)
1. What are the main services offered on the website?
Navettek specializes in providing smart hardware solutions for enterprise customers, including:
- Industrial IoT device development
- Customized Sensor System Integration
- Technical consulting services
- Product brochures are available on theContact Us page(Link)
2. How do I get a quote or technical support?
- Call the service hotline from 9:00 to 18:00 on weekdays: +86 15323411984
- Send a request to email: naiweitech@hotmail.com(Response within 24 hours)
- Submit an inquiry usingthe online form(Link)
3. What do I need to know about participating in promotional activities?
- For corporate customers in mainland China only
- A copy of valid business license is required
- Winning notification will be sent via official email(suffix: @hotmail.com)
- For detailed rules, please refer to the Terms and Conditions of the event
4. How do I request the deletion of my personal information?
According to the Privacy Policy:
- Send an email to naiweitech@hotmail.com, with the subject line "Data deletion request".
- Need to provide enterprise unified social credit code to verify identity
- Processing cycle not exceeding 15 working days
- Historical transaction data is required by law to be retained for at least 5 years
5. Is it possible to use the illustrations of technical programs on the website?
According to the Terms of Use:
- All technical documentation is for evaluation purposes only
- Commercial use requires a written license agreement
- Cited cases need to indicate "Source: Nevusoft".
- Infringement of use will be prosecuted according to law